Information on the processing of personal data

NetGlade s.r.o., with registered office at Veletržní 820/73, 170 00 Prague 7, ID 02725983 takes care to protect the personal data you provide to us. It is important for you to know that we process your personal data responsibly and transparently, and that you have the right to request information about the personal data recorded, and its correction or deletion, if it is based on your consent.

If you have any questions regarding the processing of your personal data, you can contact us at [email protected].

Security of your personal data

We take care of the security of the personal data you entrust to us. We have taken appropriate technical and organisational measures to sufficiently protect your data. No unauthorised person has access to your personal data and we do not pass it on to other entities for further processing without your consent, unless required by law or to protect our legal interests.

GDPR compliance

We declare that, as the controller of your personal data, we comply with all legal obligations required by applicable legislation, in particular the Personal Data Protection Act and the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016), and therefore that:

• we process your personal data only within the boundaries of the law, when there exists a particular and legitimate interest, during the performance of a contract, during the satisfaction of a legal obligation, or when consent is given;

• we comply with the information obligation before we start processing personal data;

• and that we will enable and support you in exercising and fulfilling your rights under the Data Protection Act and the GDPR.

Scope of personal data and purposes of processing

We process personal data that you entrust to us for the following reasons (to fulfil these purposes):

• Provision of services and fulfillment of the contract
  We need your personal data in the scope of: billing data, e-mail, telephone, or correspondence address, if necessary, for the fulfillment of the contract.

• Bookkeeping
  If you are a customer, your billing data is necessary for us to comply with our legal obligation to issue and record tax documents.

We retain your personal data for the duration of limitation periods, unless the law stipulates a longer period to retain it or we have specified otherwise in specific cases.

Cookies

When you visit our website, you are informed that we use technology to collect and store information by placing cookies on your device. Cookies are small text files that we do not send anywhere or process in any way. Cookies do not collect any of your personal information, but we cannot provide full functionality without these cookies.

Your rights in relation to data protection

You have a number of rights in relation to data protection.

You have the right to information, which is already fulfilled by this information page which provides our personal data processing policy.

Thanks to the right of access, you can challenge us at any time and we will provide you with evidence of what personal data we process and why within 30 days. It is then our right to refuse requests for information that are unreasonable, unnecessarily repetitive, that would require an overly burdensome effort to obtain, or that would be too difficult to obtain (this typically refers to data stored in back-up systems, archives, etc.).

If some of your personal details change, or you find your personal data outdated or incomplete, you have the right to have your personal data completed and amended.

You can exercise your right to restrict processing if you believe that we are processing your data inaccurately, if you believe that we are processing unlawfully but do not want to delete all of your data, or if you have objected to the processing.

Right to erasure (to be forgotten)

Another right you have is the right to erasure (to be forgotten). We do not want to forget you, but you have the right to ask us to do so if you wish. In this case, we will erase all your personal data from our system and from the system of all sub-processors and backups. We need 30 days to secure the right to erasure.

In some cases, we are bound by a legal obligation and, for example, we must keep records of tax documents issued for a period of time specified by law. In this case, we will therefore delete all such personal data that is not bound by another law. We will inform you by e-mail when the deletion is completed.

Complaining to the Data Protection Authority

If you feel that we are not treating your data in accordance with the law, you have the right to contact the Data Protection Authority at any time with your complaint. “We would of course prefer if you would first contact us directly to inform us of any suspicions so that we can take action directly and correct any potential wrongdoing on our end.

Confidentiality

We can assure you that our employees and associates responsible for processing your personal data are obligated to maintain confidentiality of personal data and security measures. This confidentiality shall continue even after the end of your contractual relationship with us. Your personal data will not be released to any other third party without your consent.

This personal data processing policy applies from 19.11.2020